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WE HAVE STARTED MONEY REFUND OF FIS CROSS-COUNTRY WORLD CUP TYUMEN BOUGHT TICKETS


Dear friends!

On 23th of December 2016 the right to host FIS Cross-Country World Cup presented by Viessmann in Tyumen in 2017 that was assigned to Tyumen is given back to the FIS.

Due to this fact we have started money refund of the bought tickets.

You can get all the information on returning the tickets on the website Ponominalu.ru in section “cancellations and postponements” http://ponominalu.ru/info/otmeni-perenosi, via phone: +74952282080; 88005558011 (from 9:00 till 21:00 Moscow time) or send your request via email: sos72@ponominalu.ru

Refund of e-tickets

If you bought an electronic ticket and paid by cashless transfer the money will be returned the same way.

An application for refund template can be downloaded here: https://ponominalu.ru/info/ysloviya-vozvrata

Refund order:

1. All sections are obligatory to fill in, please be patient when pointing out bank details.
2. Scanned copy of the application is to be sent to email: sos72@ponominalu.ru
3. Manager will check the correctness of filling the application for refund and will send you confirmation on your email.

4. After receiving manager’s confirmation on the correctness of filling the application you need to send the original document with your signature to the company address.

Postal address (closed territory): ООО «Cultural service» (Ponominalu.ru), 109147, Moscow, st. Marksistskaya, 3/4. Address for personal transfer of applications for refund: Shopping mall «Europe», metro station Kievskaya, Kievskiy railway station square, 2, 3rd floor, room 3/7, next to the “Cinema formula”.

5. Manager will inform you regarding the receiving of the original application for refund via email.

Important:
- money refund will be made only after receiving original application for refund;
- it is obligatory to take into consideration the dates of refund set by the organizer. Scanned copy of the application is to be submitted no later than the day before refund deadline.

You can submit the original application for refund via any convenient way:

 - bring it to the office (shopping mall “Europe”)

- send it via courier/friend/relatives

- send it by post service

 - other ways

Postal address (closed territory): ООО «Cultural service» (Ponominalu.ru), 109147, Moscow, st. Marksistskaya, 3/4. Address for personal transfer of applications for refund: Shopping mall «Europe», metro station Kievskaya, Kievskiy railway station square, 2, 3rd floor, room 3/7, next to the “Cinema formula”.

Refund of tickets (on the templates of strict accountability) 

This template can be downloaded here: https://ponominalu.ru/info/ysloviya-vozvrata

Refund order:

1. It is obligatory to submit original tickets and personal identity card.

2. Money refund is done in the office: Shopping mall «Europe», metro station Kievskaya, Kievskiy railway station square, 2, 3rd floor, room 3/7, next to the “Cinema formula”. Working days: Monday – Thursday 10:00 - 18:00, Friday 10:00 - 17:00.

3. Cash refund is implemented only when submitting the application for refund to the office. You can fill in the application in the office.

Important:
Informing you that persons applied for money refund will be paid back the service payment.

Applications for refund will be accepted during the period set by the legislation of the Russian Federation.

We suggest submitting the application for refund no later than 01 March 2017.

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